Privacy Policy
Respondez Services Limited Privacy Policy
We are dedicated to safeguard the privacy of our customers and visitors to this website. This policy sets out how we will treat your personal information.
What information do we collect?
We may collect, store and use the following kinds of personal data:
(a) information about your computer and about your visits to and use of this website, such as your IP address, geographical location, time and date of visit, browser type, length of visit and number of pages visited, source of referring site, dwell time.
(b) information relating to transactions carried out between you and us on or in relation to this website.
(c) information that you provide to us for the purpose of registering with us (including: your name, email, contact number, occupation, employer, and postal address)
(d) information that you provide to us for the purpose of subscribing to our website, email alerts and/or periodical newsletters (including: your name and email address;)
(e) any other information that you choose to provide us with;
International data transfers
We may collect data to be stored and processed transferred between any of the countries in which we may operate in order to enable us to use the information in accordance with this privacy policy.
Security of your personal data
We will use all reasonable endeavours to prevent the loss, misuse or alteration of your personal information. Whilst we will take all possible precautions the internet is an insecure environment, and we cannot guarantee the security of data sent over the internet.
Using your personal data
Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:
(a) Manage the website;
(b) Improve our security
(c) improve your browsing experience by personalising the website;
(d) enable your use of the services available on the website;
(e) send you general (non-marketing) commercial communications;
(f) send you email notifications which you have specifically requested;
(g) send to you our marketing communications relating to our business which we think may be of interest to you by post, email or SMS (you can tell us at any time if you no longer require marketing information to be sent by emailing us at compliance@respondez.co.uk)
(h) provide third parties with statistical information about our users
(i) deal with enquiries and complaints made by or about you relating to the website;
(j) To prevent fraudulent activity
We will not without your consent provide your personal information to any third parties for the purpose of direct marketing.
Other disclosures
In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or potential legal proceedings;
(c) in order to establish, maintain or defend our legal rights (including providing information to others for the purposes of fraud prevention and mitigating potential credit risk);
Policy amendments
We may update this privacy policy at any time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
Your rights
You may request us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of an administration fee (currently fixed at £10).
You may instruct us not to process your personal data for marketing purposes by email at any time. We will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.
Third party websites
The website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Updating your information
Please let us know if the personal information which we hold about you needs updating or correcting.
Contact
If you have any questions about this privacy policy or our treatment of your personal data, please write to us at:
Respondez Services Ltd
3rd Floor Mander House
The Mander Centre
Wolverhampton
WV1 3NH
or by email to
We are dedicated to safeguard the privacy of our customers and visitors to this website. This policy sets out how we will treat your personal information.
What information do we collect?
We may collect, store and use the following kinds of personal data:
(a) information about your computer and about your visits to and use of this website, such as your IP address, geographical location, time and date of visit, browser type, length of visit and number of pages visited, source of referring site, dwell time.
(b) information relating to transactions carried out between you and us on or in relation to this website.
(c) information that you provide to us for the purpose of registering with us (including: your name, email, contact number, occupation, employer, and postal address)
(d) information that you provide to us for the purpose of subscribing to our website, email alerts and/or periodical newsletters (including: your name and email address;)
(e) any other information that you choose to provide us with;
International data transfers
We may collect data to be stored and processed transferred between any of the countries in which we may operate in order to enable us to use the information in accordance with this privacy policy.
Security of your personal data
We will use all reasonable endeavours to prevent the loss, misuse or alteration of your personal information. Whilst we will take all possible precautions the internet is an insecure environment, and we cannot guarantee the security of data sent over the internet.
Using your personal data
Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:
(a) Manage the website;
(b) Improve our security
(c) improve your browsing experience by personalising the website;
(d) enable your use of the services available on the website;
(e) send you general (non-marketing) commercial communications;
(f) send you email notifications which you have specifically requested;
(g) send to you our marketing communications relating to our business which we think may be of interest to you by post, email or SMS (you can tell us at any time if you no longer require marketing information to be sent by emailing us at compliance@respondez.co.uk)
(h) provide third parties with statistical information about our users
(i) deal with enquiries and complaints made by or about you relating to the website;
(j) To prevent fraudulent activity
We will not without your consent provide your personal information to any third parties for the purpose of direct marketing.
Other disclosures
In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or potential legal proceedings;
(c) in order to establish, maintain or defend our legal rights (including providing information to others for the purposes of fraud prevention and mitigating potential credit risk);
Policy amendments
We may update this privacy policy at any time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
Your rights
You may request us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of an administration fee (currently fixed at £10).
You may instruct us not to process your personal data for marketing purposes by email at any time. We will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.
Third party websites
The website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Updating your information
Please let us know if the personal information which we hold about you needs updating or correcting.
Contact
If you have any questions about this privacy policy or our treatment of your personal data, please write to us at:
Respondez Services Ltd
3rd Floor Mander House
The Mander Centre
Wolverhampton
WV1 3NH
or by email to