Certifications and Associations

Certifiactions

  • ISO 9001 : Quality Management
  • ISO 27001 : Information Security Management Systems
  • PCI-DSS : Payment Card Industry compliant
  • FCA : Financial Conduct Authority regulated
  • MOJ : Ministry of Justice regulated

Associations

  • Contact Centre World
  • International Consumer Engagement Institute (ICMI)
  • UK Contact Centre Forum
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